This page addresses the vast majority of technical complications with viewing Success 2.0 webcasts.

1. How can I get the best quality video stream when viewing a Success 2.0 webcast?
2. What are the system requirements to participate in a webcast?
3. Do I need to download anything?

Best Practices for Quality Streaming

Here are some suggested action steps for webcast attendees to create the best environment for receiving uninterrupted video streams during a broadcast.

• DO not use your wireless networks if possible. Any connection to your wireless environment could result in video buffering.
• DON'T forget to remind any office staff or personnel that multiple connections to the video streams at the same location may also diminish optimal conditions for bandwidth consumption.
• CHECK your computer for active screensavers or hibernation modes - and deactivate them.
• While streaming, your computer won't recognize the activity of the streaming video as active use. A screensaver popping up in the middle of a broadcast can be embarrassing.
• CHECK your video projector resolution to ensure that it matches your computer output. At full screen on your computer, turn on your projector and let it auto-detect the resolution. This should provide the optimal resolution for your environment.
• DON'T run other programs on your computer simultaneous to the active broadcast times. Simply put, the streams will need all of the computer's processing power available.
• DO check with your Internet Service Provider if you suspect your download speed is not consistent. Cable modem Broadband and DSL users may see fluctuation in the available bandwidth during a live streaming event which could cause buffering in the stream. Suggested available download speed for the optimal live streaming is 1.5MBps.
• DON'T panic. If you have questions or concerns, please contact our Above & Beyond Support Staff at 1-866-708.1452.

Optimal System Requirements to Enjoy Success 2.0 Webcasts

The following are recommended for the receipt of a Live Flash Stream:

• Internet Connection: A high-speed connection to the Internet (DSL, Broadband connection; recommended minimum of 500k download speed). For HD multi-bit-rate events, we recommend minimum constant 6MB down speed connection (4x a standard T-1 speed).
• Computer Requirements: A local computer (Mac or PC) with the latest version of Flash Media Player software enabled. Recommended hardware for best experience:
  

  Windows Intel Pentium II 450MHz, AMD Athlon 600MHz or faster processor (or equivalent) 128MB of RAM

  Macintosh PowerPC G3 500MHz or faster processor, Intel Core Duo 1.33GHz or faster processor 128MB of RAM

  128MB of VRAM (Recommended for GPU hardware acceleration-dependent features. Flash Player will use software mode for systems that do not meet the system requirements.)

• HD Streaming: For higher resolution, high bit-rate streaming, we recommend the following minimum specifications on your local computer:
  

  Resolution 852x480 (480p), 24 fps

  Windows Intel Pentium 4 2.33GHz, AMD Athlon 64 2800+ processor (or equivalent) 128MB of RAM 64MB of VRAM

  Macintosh PowerPC G5 1.8GHz or faster processor, Intel Core Duo 1.33GHz or faster processor 256MB of RAM 64MB of VRAM

  Note: Your computers internal graphic card in your system needs to be able to handle the HD quality requirements. For further information contact your OEM graphics card manufactures website.

• Browser Compatibility: Vidego is compatible with all major browsers for the end-user. We recommend Internet Explorer 7.0 or Firefox 3.0 for the best experience.
• Firewall and Security: Firewall Ports for Flash Enabled: Port 1935, port 443 and HTTP traffic port 80. RTMP traffic enabled as well.

Do I need to download anything to participate in a webcast?

No! You don't need to download any special applications, but you should ensure you have the latest version of the Adobe Flash Player.

Click here to download the latest version.