Upcoming Events
The Ultimate Customer Service Culture
February 3, 2012
Addison TX
Few companies are known for consistently providing outstanding customer service like Walt Disney World and Southwest Airlines. David Reed, a former Disney cast member and Jason Young, a former Southwest customer service trainer and manager have gathered the best practices of these two companies in this informative new customer service program. Both experts have joined forces to share proven service strategies that will inspire you and your organization to take the necessary steps to becoming an organization known for legendary service.
"The Ultimate Customer Service Culture" workshop includes presentations from Jason Young, author of Culturetopia and David Reed, author of A Culture of Service. This half-day customer service experience combines two successful service philosophies and is designed for all employee levels. Every organization will benefit from this engaging presentation, including Fortune 500 companies, small businesses, non-profits and government agencies.
Find out more
Essential Presentation Skills
During This Seminar You Will Learn:
- To improve both verbal and non-verbal communication.
- To take attention off yourself - the presenter - and focus it on the audience,
where it belongs
- To increase comfort and competency when speaking to staff or an audience of hundreds
- To influence and motivate others by the power of the spoken word
- To master the art of visual aids
Price: $1095 When: April 11-12, 2012
Where: Dallas, TX Presented by: Certified Ziglar Trainer
Call 1-800-527-0306 to reserve your seat! |
Upcoming Webcasts
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| Presenter: |
John Foppe |
| Date: |
February 8, 2012
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| Time: |
2:00-3:00 CST (Central) |
| Series: |
How to Make the Best of Everything You Have
(Even If You Don't Have The Best Of Everything!) |
| Signup: |
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Upcoming Webcast
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| Presenter: |
Tom Ziglar |
| Date: |
February 22, 2012
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| Time: |
2:00-3:00 CST (Central) |
| Series: |
Series: Born to Win for Business Leaders
(and everybody else!) |
| Signup: |
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